Our terms and conditions govern the use of our website and services. By accessing our website or renting a truck through our platform, you agree to abide by these terms. This section covers important information regarding reservations, payment, cancellation, liability, and other terms that apply to your rental.
Our rental guidelines provide comprehensive information on the process and expectations when renting a truck through our platform. It covers important details such as driver requirements, age restrictions, licensing, insurance, fuel policies, mileage limits, and return procedures. We recommend familiarizing yourself with these guidelines to ensure a smooth and successful rental experience.
This section clarifies the responsibilities and liabilities in the event of damage to the rented truck. It explains the procedures for reporting damage, assessing liability, and resolving any issues that may arise. We aim to handle such situations promptly and fairly, ensuring that our customers are informed and protected throughout the process.
To maintain a safe and respectful environment for all users, we have a list of prohibited activities that are not allowed while renting our trucks. This includes illegal activities, unauthorized modifications, negligent usage, and any actions that may jeopardize the safety of our drivers, vehicles, or other road users and also which are prohibited by the Government of Canada.
Our customer support section provides information on how to reach our dedicated support team. If you have any questions, concerns, or need assistance during your rental, we are here to help. We strive to provide prompt and effective support to ensure your satisfaction.
Please take the time to read and understand our policies. By using our website and services, you acknowledge and agree to comply with the terms and guidelines outlined in our policies. If you have any questions or require further clarification, don't hesitate to reach out to our customer support team.